For thousands of Canada’s newcomers, Scarborough is their landing pad. While it’s a famously multicultural community, adjusting to a new country, language, and system can be challenging. Jolie Chan, the Volunteer & Outreach Co-ordinator at Agincourt Community Services Association in north Scarborough helps new Canadians navigate this process.
“Being from a Chinese immigrant family myself, I understand the difficulties and barriers of integrating into a new environment. When I first arrived in Canada, my world was turned upside down. My parents struggled with language and employment barriers. They depended heavily on me, my siblings, and other family members to bridge the gap of communication. Due to their language barrier, they received minimal support from the community and were unaware of information like legal assistance, medical services, employment opportunities or community activities. I understand that my parent’s experience was not unique, as most newcomers undergo similar migration experiences. Learning from my family’s immigration process, I want to do more for the community. I enjoy working with different people and referring them to different programs and services to ease their settlement process.”